Refund policy

Return & Refund Policy

We want you to love your purchase. If something isn’t right, we’re here to help.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and in original packaging.

Due to the nature of international shipping, customers are responsible for return shipping costs unless the item arrives damaged or defective.

Non-Returnable Items

The following items are non-returnable:

• Items showing signs of use

• Items returned after 30 days

• Items damaged due to misuse

• Clearance or final sale items

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery with a photo of the issue.

We will offer a replacement or a full refund at no additional cost.

Refunds

Once your return is approved, refunds are issued to the original payment method within 5–10 business days.

Shipping costs are non-refundable.

In some cases, we may issue a refund without requiring the item to be returned, depending on the situation.

Incorrect Address or Delivery Issues

We are not responsible for orders delivered to incorrect addresses provided at checkout. Please double-check your shipping details before placing an order.

How to Start a Return

To request a return or refund, contact us at:

styleoasis@myyahoo.com

Please include your order number and a brief explanation of the issue.